(Listed below are our term and conditions & privacy policy.)
Effective Date: January 19, 2025
Terms and Conditions
These Terms and Conditions (the "Agreement") govern the use of services provided by A(Plus) Mobile Detailing, an Arizona-based mobile car detailing business ("Company," "we," "us," or "our"), to its customers ("Client," "you," or "your"). By booking and utilizing our services, you agree to these terms.
1. Services Provided
A(Plus) Mobile Detailing offers mobile detailing services, including but not limited to exterior and interior cleaning, waxing, polishing, and engine cleaning. Detailed descriptions are available on our website or upon request.
2. Service Area
Our services are available within Phoenix, Arizona, and surrounding regions. Additional fees may apply for service areas beyond our standard coverage.
3. Booking and Payment
Bookings must be made via our website, phone, or email. Payment is due at the time of service unless otherwise agreed upon. We accept credit/debit cards, cash, and mobile payment options (PayPal, Venmo, Zelle, and CashApp). A non-refundable deposit may be required for certain services or events.
4. Cancellations and Rescheduling
Clients may cancel or reschedule appointments without a fee if done at least 24 hours in advance. Cancellations or reschedules within 24 hours may incur a fee of up to 20% of the service cost. In cases of inclement weather, we will reschedule at no additional charge.
5. Client Responsibilities
Clients must ensure the vehicle is accessible at the scheduled time and provide access to a water outlet and/or electricity if required. The vehicle must be free of hazardous materials. Clients must disclose any pre-existing damage or special conditions before service begins.
6. Liability and Damages
A(Plus) Mobile Detailing is not responsible for pre-existing damage. While we take precautions, any accidental damage caused by our negligence will be addressed at our discretion, with liability limited to the cost of the service. We are not responsible for indirect or consequential damages.
7. Product and Equipment Use
We use professional-grade detailing products and equipment. If a client requests specific products, we cannot guarantee their effectiveness or safety.
8. Personal Information (Privacy Policy)
By using our services, you consent to the collection and use of your personal information for booking, payment, and communication purposes. We do not sell or share your information except as required by law or service facilitation.
9. Pre-Detail and Post-Detail Inspection
A mandatory vehicle inspection will be conducted before and after the detailing service. Clients must review and sign off on the pre-detail inspection report before service begins and the post-detail inspection report upon completion. These inspection reports will be sent to the client via email for their records. Service will not commence until the pre-detail inspection is signed, ensuring both parties acknowledge the vehicle’s condition before and after detailing.
10. Video Inspection and Social Media Usage
With your approval, we may conduct a video inspection of your vehicle before and after service to document its condition. This footage may be used for training, quality assurance, or promotional purposes, including social media advertising. By agreeing to the video inspection, you grant us permission to use the footage unless you opt out in writing.
11. Modifications
We reserve the right to update these Terms and Conditions at any time. Significant changes will be communicated via email or our website. Continued use of our services constitutes acceptance of modifications.
12. Appointment Time Flexibility
Due to unforeseen circumstances such as traffic, we may adjust appointment times by up to 90 minutes. We will notify you as soon as possible in case of delays.
13. Governing Law
This Agreement is governed by the laws of the State of Arizona. Any disputes shall be resolved in the courts of Phoenix, Arizona.
14. Contact Information
A(Plus) Mobile Detailing
Phone: (623) 295-9099
Email: Main@mobiledetailingaplus.com
Website: mobiledetailingaplus.com
By using A(Plus) Mobile Detailing’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.